The delivery time for your order is confirmed at the time of purchase. If the product is in stock, you can expect to receive it within 1-2 weeks of placing your order. If the product is not in stock, the typical delivery timeframe is between 4-8 weeks. We strive to get your product to you as quickly as possible and will keep you updated on the status of your order.

Yes, we offer professional installation services for many of our garden products, including garden houses, decks, pergolas, and more. Our skilled team ensures that your products are installed correctly and efficiently. You can contact us for more details on scheduling and pricing.

We require a 40% upfront payment when placing your order, with the remaining balance due before arranging final delivery. Custom orders may have different terms, which will be communicated at the time of purchase. For more details, please refer to our terms of sales at https://nordicasas.com/pages/terms-of-sales

We deliver our products through reliable shipping partners who specialize in handling large and heavy items. Our team will confirm the delivery details with you prior to shipping to ensure a smooth process. For larger items like garden houses and decks, we recommend having assistance on hand during delivery.

We stand by the quality of our products and offer a comprehensive 2-year warranty on all items. This warranty covers all manufacturing defects or faults in workmanship. If you experience any issues with your product during the warranty period, please contact our customer service team, and we will work with you to resolve the problem promptly. For more details on our warranty and any product-specific terms, please review our terms of sale.